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"The Experts Who Serve The Experts"

Advice, understanding, and innovative insurance solutions geared toward protecting and preserving the lifestyle or business you've built

Click Here for information on how COVID-19 may temporarily impact your state(s)' insurance regulations, and your own obligations.

Got Mail? If you received mail from us you can easily request a formal consultation

 here or by calling!




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We make applying for quotes online through our site quick and painless.

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Custom & Older Homes


We will work to craft a unique coverage solution to guarantee your home gets repaired or rebuilt in the event of a catastrophe. We only work with carriers who honor the coverage commitments of their policies, and who understand that you are deserving of excellent claims handling.

Small Businesses

As a small business we love working with companies like yours to improve your coverage package, protect ownership and employees from lawsuits, and prevent avoidable damage to business property and goods. We specialize in assisting online based businesses with obtaining cyber & professional liability insurance.

Collector Cars & Daily Drivers

We make sure your auto insurance is designed to have your vehicles repaired or replaced for an agreed value if an accident occurs. We can also apply diminution of value coverage for your collector, exotic and antique cars that make experience damage.

Liability & Umbrella Coverage

We help to provide affordable protection that will ensure your business or entire net worth are not at risk from being taken in a liability lawsuit. This coverage is typically affordable and widely available, but often overlooked by other brokers.

High-Rise Condos & Co-ops


Let us help you find coverage for the things your Condo Association or Co-Op's policy can't protect. We will work with you, the management company and your lender to provide coverage that meets not only your needs but also the requirements of your loan and building by-laws.

Fine Art, Jewelry & Collectibles


The most important step in protecting fine art and other collectibles is loving and understand its value. We can't promise to love your art more than you do, but we can promise to protect it like it is our own! We specialize in both insuring collections and providing risk management expertise to help avoid damage and theft to your most prized works.

Client Testimonials

"Working with North Improvement has been a great experience for me. Not only is Hayden knowledgeable about the industry, but he actually cares about his clients. I feel comfortable knowing that Hayden will follow up with me proactively so that things never slip through the cracks."

- Ryan C., New Jersey (Commercial Insurance Client)

"Hayden is extremely responsive and helpful with all my family's insurance needs. I recommend North Improvement, LLC to anyone who is looking for a top notch organization!"

- Nicolas A., New York (Personal Insurance Client)

"Good pricing. great follow up, A1 service"

- Edward S., New York (Personal Insurance Client)


Our Mission

North Improvement, LLC was formed to present an offering to clients that is the perfect synthesis of insurance knowledge, modern technology and customer service.

We are a client focused insurance brokerage that puts ease of doing business and personal touch at the forefront of everything we do.


To be able to deliver our intended offering, we lean on easy to use technology, relationships with top rated insurance carriers, and partnerships with wholesale brokers who specialize in areas that we do not.

Insurance may often be a necessity, but we're built around the belief that it should not be boring or difficult to discuss, quote, buy or maintain coverage.



We believe that we do not deserve to have you as a client if we cannot make your life easier by providing you with an excellent and painless insurance experience.

To that end, aside from making our quoting process seamless, once you purchase a policy through us you will be granted 24/7 digital access to your policies as well as given the ability to request policy changes, send in claim information and access certificates of insurance through our mobile app on your iPhone, Android device or our client facing website on your browser.


Clients who prefer white glove handling will have insurance needs handled on their behalf, from payments, policy changes, cancellations and adding new coverage.


We believe in serving your insurance needs whichever way you prefer.



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Co-Founder, President, Managing Member

During the half decade prior to co-founding North Improvement, LLC Hayden served in numerous roles of increasing authority at AIG subsidiaries Lexington and Private Client Group, all while simultaneously designing and developing iPhone/iPad through his separate entity Kopser Software, LLC.

As President of North Improvement, Hayden acts as a producer, advisor, coverage expert, and head of marketing, all toward the end of keeping existing clients and carrier partners happy as well as bringing new clients into the fold. 

Outside of his work leading and growing North Improvement, Hayden loves to read, write, stay in shape, and travel. He also loves to stay up to date on his two largest obsessions, Auto Racing and Professional Boxing.

Co-Founder, Member
Joseph J. Kopser is also a Co-Founder and Member of North Improvement, LLC, providing financial backing as well as client referrals, support in business planning and advice on non-insurance related matters.
Outside of his investment in North Improvement, LLC, Joe is a New York City based Sales Director at a leading global technology company.
Get Quotes


Want to see if we're the best advisor for you? In just 2 - 5 minutes you will be able to provide us enough information to apply for insurance on your behalf and obtain quotes from most carriers that we work with.

Select what type(s) of coverage you need below to get started:

Already Have Coverage? Request a Free Insurance Review & Risk Consultation


Need Urgent Help? Call Hayden directly for immediate assistance:

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